Refund Policy
Effective Date: March 31, 2026
At CodingBrackets, client satisfaction is our priority.
This Refund Policy outlines the conditions under which refunds may be granted for our web development and digital services.
Eligibility for Refund
Refunds are considered only for services that have not been initiated or if agreed project milestones are not delivered as per contract. Any request must be submitted in writing within the specified timeline mentioned in the service agreement.
Non-Refundable Services
Certain services, such as consultancy, completed design files, and digital marketing campaigns already in execution, are non-refundable once work begins. Custom development services that have progressed beyond the initial phase are partially refundable based on work completed.
Refund Process
Clients requesting a refund must contact CodingBrackets via email with supporting information, including project details and reasons for the request. Each request is reviewed carefully, and a decision is communicated within a reasonable time. Approved refunds are processed through the original payment method.
Partial Refunds
Partial refunds may apply in situations where work has been partially delivered, or resources have been allocated to the project.
The refundable amount is calculated based on services completed and resources utilized at the time of cancellation.
Delayed or Failed Services
If CodingBrackets fails to deliver services within the agreed timeline due to internal errors, clients may request a refund or alternative solutions.
However, delays caused by clients or external dependencies may not qualify for a refund.
Third-Party Costs
Any costs associated with third-party services or tools purchased for the project (such as hosting, software licenses, or plugins) are not refundable. Clients are responsible for understanding these charges before service commencement.
Modifications and Cancellations
Clients can request project modifications or cancellations, which may affect refund eligibility. All changes should be documented and mutually agreed upon to prevent disputes. Refunds are adjusted accordingly based on work completed.
Dispute Resolution
In case of any dispute regarding refunds, CodingBrackets encourages open communication to resolve the issue amicably. All unresolved disputes may be settled according to Indian legal regulations as per contractual agreements.
Contact Information
Clients seeking refund assistance can reach out to CodingBrackets’ support team. Clear communication ensures timely resolution and proper handling of all requests.
To initiate a refund request, please email us at[email protected]and our team will assist you promptly.
You can even reach us via calling number:+91 96965 10838
Email id:[email protected]
Phone No: +91 96965 10838